Tuya App Control WiFi Smart Door Lock Gate Digital Passcode RFID Card Keyless En

Product Description

Tuya App Control WiFi Smart Door Lock Gate Digital Passcode RFID Card Keyless Entry Double Side Fingerprint Rim Lock

Noted: Tuya WiFi version support 8 languages voice, TTLock version support English voice only.

9 languages voice to switch freely, easy to set up

English, Vinetnamese, Portuguese, Arabic, Russian, Thai, Spanish, Indonesian, French

Model:G21

Material: Zinc Alloy

Available color: Black+Grey

Panel Sizes: 170(mm)*34(mm)*60(mm)

Unlock modes: Fingerprint /Password /IC Card / APP / Mechanical Key

Supported App: Tuya app or TTlock app

Fingerprint Recognition time: 0.25S

Fingerprint Users: 100pcs

Card Users: 100pcs

Password Users: 100pcs

Power supply1: 4 x AA 1.5V batteries

Power Supply2:DC 12V adapter for Power supply(Not included, 12V/3-5A)

Operating temperature: -25 to 55 Centigrade

Suitable door thickness: 20-65mm( Wooden door, Steel door, Iron door, other metal doors)

Emergency Charging: 1xMicro USB port

About the remote control

Provides a remote door opening function. The door lock will be locked automatically after closing the door.

The maximum recognition distance is 30m without any obstacles.

The maximum numbers of remote controllers that can be added to each door lock is 20pcs.

Tuya APP Functions:

1.Press 9# on lock panel to request open, unlock remotely by phone App

2.Copy password to unlock

3.Send temporary password unlock remotely

4.Checking the unlock records remotely

5.Connect to the WIFI directly, no need any gateway

TTLOCK APP Functions:

1. Open lock by phone App remotely

2. Add fingerprint, password, IC card, ekey on phone app, no need operate on lock.

3.Send temporary password/ ekey unlock remotely

4. Savethe unlock records

5.Connect to the lock by bluetooth

If add a gateway that can connect to Wifi, can delete users, open locks, checking unlock records remotely without distance limitation.

(Gateway buy extra). Click below picture to buy ttlock gateway.

1x front lock panel
1x rear lock panel
1 x lock mortise
2 x RFID cards
2 x mechanical keys
1 x user manual
1 x cutting template
1 x screws kits

If you want more cards, pls click this picture for the link to buy it.

FAQ(Frequently Asked Questions):

Q1:Is the G21 lock waterproof?

A:The G21 lock isnot waterproof, but you can choose the upgraded version G23 lock(waterproof) in our store or contact us for G21 waterproof kit.

Q2:How to connect Power supply?

A: There are two ways of Power supply:

1) Install 4pcs AA batteries;

2) DC 12V adapter for Power supply (External power supply:12V, 3-5A).

Q3:What should I look for before setting up Tuya WiFi?

A:1) Whether the smart lock inserted a Tuya WiFi module correctly,

2) Whether change the original administrator password before setting Tuya WiFi.

3)Please note it has no APP function on rear panel, you need to set Tuya APP on front panel.

Q4:Does it support connecting Alexa and Google Assistant?

A:Yes! You need to select TTLock version and G2 TTLock Gateway.

Q5:How to set remote control?

A:1) Install batteries inside the smart lock and remote control,

connect the cable of front panel and the receiver module of the remote control to the main PCB;

2) Press the set button of the remote control for 5 seconds (5 beeps will be emitted),

then the red indicator light will flash and enter the configuration mode.

Press the red button of the remote control for 2 seconds to make the remote control pair with the smart lock;

3) Wait for the red indicator light to stop flashing, use the magnet to suck out the latch,

press the button on remote control to try to open the lock.

Q6:How to choose Tuya and TTlock version? What're the difference between Tuya and TTlock?

A:Generally, Tuya version needs to press 9#, then the APP will receive a request to open the door remotely;

TTlock version can open the door by Phone APP directly.

About Prime Living

Prime Living is a Canadian online store offering a carefully selected range of quality products for home, automotive, tools, outdoor living, electronics and more.

We are committed to fast order processing, secure packaging and reliable tracked shipping to provide an excellent shopping experience.

Shipping policy

We carefully handle each order to ensure your package arrives quickly and safely. Please note that factors such as weather, postal traffic, or carrier performance may occasionally cause delays beyond our control.

We provide free shipping and dispatch all orders within 2 business days of payment, often sooner. All shipments are sent via international express air shipping, with a tracking number provided so you can follow your order every step of the way.

. Please provide a physical address, as we do not ship to P.O. Boxes.

Returns

Your satisfaction is important to us. Hexlight offers a 14-day Free return policy: if you are not fully satisfied with your purchase, you may request either a full refund or an exchange. All return shipping costs are fully covered by us.

Condition

Brand New

Shipping

This item is shipped directly from our supplier in China with tracking.